Refund policy

DSR Gear Return & Refund Policy

Most DSR Gear products are made to order specifically for you. Because of this, we generally do not accept returns or exchanges for ordering the wrong size, color, or item, or for a change of mind.

Damaged, defective, or incorrect orders: If your item arrives damaged, defective, misprinted, or you receive the wrong item, please contact us within 30 days of delivery. Include your order number and clear photos showing the issue. Once the issue is verified, we will work with you to provide a replacement or refund as appropriate.

Sizing: Please review the sizing information provided on the product page before ordering. Because each item is made to order, we cannot guarantee exchanges for an incorrectly selected size.

Order changes and cancellations: Production may begin shortly after an order is placed. Once an order has entered production, it may not be possible to change or cancel it.

Refunds: Approved refunds will be issued to the original payment method. Processing times after approval may vary depending on your bank or payment provider.

Nothing in this policy limits any rights you may have under applicable law.