Shipping policy

DSR Gear Shipping Policy

DSR Gear products are made to order. Please allow time for your order to be produced before it ships.

Production & processing: Most orders are produced within approximately 2–7 business days. Production times may be longer during holidays, sales, or periods of high demand.

Shipping: Delivery time begins after production is complete. Shipping times vary based on the destination, shipping method, and carrier. Estimated delivery dates are estimates and are not guaranteed.

Tracking: When tracking is available, tracking information will be sent after your order ships. Please allow time for the carrier to update tracking information.

Multiple packages: Products may be produced or shipped from different facilities, so an order containing multiple items may arrive in separate packages.

Incorrect addresses: Customers are responsible for providing a complete and accurate shipping address. Please contact us as soon as possible if you notice an error. Once an order has entered production or shipped, we may not be able to change the address.

Lost or damaged packages: If your order arrives damaged or appears to be lost in transit, contact DSR Gear with your order number and details so we can investigate and help resolve the issue.

Shipping charges, when applicable, are shown at checkout before your order is submitted.